Club Policies

Respect

Members are expected to be respectful towards all members, their guests and staff.

While we encourage you to have a full and well-paced experience, please be mindful of the amount of time spent using equipment if others are waiting their turn.

Privacy

 While friendliness is encouraged, please respect others' practices, privacy and time for self-care. 

Forceful advances on other members, their guests and staff are not tolerated.

Phone 

Phone use is discouraged, and phone calls are prohibited.

Phones are prohibited in the Ground Floor Studio and the Reformer Pilates Studio.

Photography 

No persons (in full or part) shall be captured in any photography or videography taken without consent.

Laptops + Tablets

Zooms or other audible work is not permitted.

Wifi is provided in the café.

Class Policy 

Class starts promptly as per listed on the schedule. Please arrive at least five minutes early to get settled.

Late entry will not be permitted.

Late Cancellation Policy

Group Classes - $10 charge for cancellations within 12 hours

Services & Treatments - Full charge for cancellations within 12 hours 

Guest Policy 

Members receive six complimentary all-access guest passes per year. Limit one per person.

Repeat and additional guest passes may be purchased for $100 at the front desk.

Members can bring up to three guests to the rooftop café exclusively at any time. Availability subject to capacity. 

Guest pass will be credited back if a guest becomes a member.

Members are to check in and register their guests at the front desk. 

Guests may not book group classes in advance, but may be added as a walk-in subject to availability.

Please only bring guests who are an extension of the HUME community and abide by membership guidelines. Members are responsible for their guests' behavior. HUME reserves the right to limit access at its sole discretion. 

Other

Shirts and shoes are required in interior gym spaces.

Towels, bath products, and equipment are provided for use on the premises and are not to be removed.

Bottoms are required in the cold tubs.

Please enjoy our culinary offerings. No outside food is allowed.

Food may only be consumed on the social rooftop.  

Kindly use headphones for personal music.

Smoking and vaping are prohibited.

Must be 18 years old to access the facilities.

Pets and emotional support animals are not allowed. 

Harassment of any kind will not be tolerated.

Out of courtesy to our community, please stay home if you are experiencing illness.